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Change Password
Passwords may be easily changed by an administrator if a user forgets their assigned password. Users may also change their own passwords.
Change Password-Administrator
- Log in with a user name and password that has been granted access to Modify Users and Groups.
- Choose the appropriate Module.
- Click Users/Groups from the menu on the left side of the home screen.
- Search for a user:
- Click the plus sign next to All Users to view entries in a tree format.
- Use the Search Bar above All Users to search by entering text.
- Use the dropdown menu to search users by assigned Role.
- Click to highlight the user name.
- Click the Change Password button under the user name in the User Information box.
- In the pop-up window, Enter and Confirm the new password.
- To force a password change by the user, click the checkbox next to Make user change password.
- Click Update.
Note: Password requirements are defined by the organization. Define Password Parameters

Change Password-User
- Log in using the current user name and password.
- Click Change Password in the menu on the left side of the screen.
- Enter the current password, new password and Confirm the new password.
- Click Save.
Note: Password requirements are defined by the organization. Define Password Parameters
